Some moments in business you never quite see coming. We're not usually ones to dwell, but honesty has always been at the core of what we do—so we wanted to share a bit of what's been happening behind the scenes with you, our loyal tribe.

On Friday the 22nd of February 2025, something pretty unexpected happened. A fire next door damaged our production facility, leaving us at a standstill. For a company built on passion, care, and consistency, it was a gut punch—one of those moments that stops you in your tracks.

But if there's one thing we know at The Original Biltong Company, it's that resilience is built into who we are. From the beginning, we've believed in doing things properly—crafting authentic biltong with patience, dedication, and a bit of British grit. So when faced with this challenge, there was only one way forward: rebuild, restore, and come back stronger.

Picking Up the Pieces, One Day at a Time

Inside the partially rebuilt production facility, one person stands on an unfinished enclosure adjusting ductwork overhead, while another kneels inside preparing the space.

The moment the dust settled (quite literally), our first thought was simple: How do we get back to producing the premium biltong you know and love?

Since then, every member of The Original Biltong Company family has rolled up their sleeves, determined to rebuild not just a factory but the very heart of our business.

Week by week, piece by piece, our production space is being transformed—getting ever closer to where British biltong is made the right way, following our traditional South African biltong recipe, using only grass-fed beef and heaps of care.

We'll be honest—halting production completely has been no easy feat. Knowing how many of you rely on us for your high-protein snacks has been challenging. But what's kept us going is the incredible support from all of you.

Meet the People Behind the Biltong

"Writing this post was challenging, and the whole team has been helping put this together.

Last month, we experienced a major incident in which our production facility sustained significant damage from a fire in the adjacent building. Since then, we have been putting together plans to get the company we cherish and that customers love, back to producing amazing, high-quality Biltong.

The past month has been all about rebuilding. Every team member has been working tirelessly to get the factory fully refurbished. Piece by piece, our factory and company are a step closer to being up and running.

Having to halt production completely has made these weeks challenging, to say the least. The genuine support and understanding from our amazing tribe have been incredible, and everyone here at The Original Biltong Company has been blown away by all of you out there rooting for us.

We are getting closer to being up and running each day, and we can't wait. We hope you are as excited about this as we are.

Thank you for your kind words and patience!"

- The Original Biltong Company Team (16th March 2025)

Over these past weeks, it's been nothing short of inspiring to watch everyone stay sharp, steady, and committed—whether handling customer queries, keeping the business moving, or ensuring everything's in place for when production is back in full swing.

While we've brought in skilled professionals to help rebuild the facility, our team's dedication behind the scenes ensures we'll return stronger than ever. So here's to the people behind every slice of premium biltong you enjoy. Without them, none of this would be possible.

A Shoutout to Our Incredible Community

The sheer kindness and understanding of our tribe have blown us away most of all over these past few weeks. Messages checking in, words of encouragement—you’ve truly gone above and beyond, and every gesture has meant the world.

At the end of the day, we’re not curing anything here—we’re talking about dried beef. But, if you ask us, there’s something worth celebrating in keeping things simple, honest, and good for you. Biltong isn’t just a snack; it’s one of those rare finds: proper flavour, protein-packed, and a healthier choice when craving something savoury.

Whether you buy biltong online for your gym bag, desk drawer, or long road trip, you choose something real. You’re part of a tribe that appreciates authenticity, and that means everything to us.

You’ve reminded us exactly why we do what we do—and why we’ll keep doing it better than ever.

Our Promise to You

While the rebuilding continues, one thing has remained unchanged—our dedication to crafting the best, authentic biltong in the UK. We’ve stuck to our traditional biltong recipe for years, using grass-fed beef and time-honoured methods, and nothing about that will ever change.

But here’s something we’re genuinely excited about: when we return, we’re not just returning to business as usual. We’re coming back stronger—with brand new machines, a fully refurbished facility, and the same commitment to providing the highest quality biltong, just for you.

Our promise is simple: when we’re back up and running, the biltong you receive will still be the high-protein, premium snack you know and trust—crafted with care, as it always has been, but now from a fresh new home.

From Our Tribe: Your Messages Keep Us Going

Over the past few weeks, we’ve been blown away by the messages and stories you’ve shared—from customers who’ve been with us since day one to newcomers wishing us well. One of our favourites? 

“Here’s to a strong comeback” - Niel, D.

Moments like that remind us that we’re not just a business— but part of a community. And we’re proud to have each and every one of you in our tribe.

What’s Next? We’re Almost There!

We’re thrilled to say we’re nearly there. Every day brings us closer to firing up production once again, and soon enough, your shelves (and snack drawers) will be stocked with our premium biltong, which is crafted just the way you like it.

Rest assured, you’ll be among the very first to get your hands on our authentic biltong, which UK fans trust and love. We’re keeping things transparent every step of the way, and your patience means the absolute world to us.

Thank You, From All of Us

This wasn’t the easiest to write—it’s taken the whole team’s input, just like the rebuilding effort itself. But being upfront and honest is who we are, and we wanted to keep you in the loop as we move forward together.

So, from all of us at The Original Biltong Company, thank you for sticking by us, believing in us, and being the best community we could ever ask for.

We can’t wait to get back to doing what we love—crafting premium grass-fed beef biltong and sharing it with you.

If you’d like to stay updated or share your biltong stories, please follow us on LinkedIn or visit our website. Here’s to coming back stronger—together.